NatWest’s use of generative AI in customer chat shows how quickly AI customer support is becoming mainstream. For SMEs, the real opportunity starts with trusted knowledge and clear processes.
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Let’s route your enquiry to the right place.
Your information will only be used by us in line with our Privacy Notice.
NatWest’s use of generative AI in customer chat shows how quickly AI customer support is becoming mainstream. For SMEs, the real opportunity starts with trusted knowledge and clear processes.
AI is making it easier to ask questions, but harder to manage volume. The solution lies in structured knowledge and smarter chatbot design.
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