Description
🧠🔧Problem Solving in a Workplace – Online Course
📜 CPD Approved | ⏱ Duration: Approx. 30 minutes
Course Overview
Every workplace faces challenges — but how they’re handled can make all the difference.
This course explores a wide range of workplace problems and teaches you how to identify, manage, and resolve them effectively. You’ll learn how issues can arise from three key areas: People, Tasks, and Resources, and discover actionable strategies to overcome them.
From navigating personality clashes to tackling resource shortages or poor time management, this course provides a practical toolkit to help you create a smoother, more productive work environment.
📚 What You’ll Learn
By the end of the course, you’ll be able to:
✅ Identify the main causes of workplace problems – including people, tasks, and resources
✅ Understand the Equality Act 2010 and how it relates to workplace discrimination
✅ Recognise how time-wasting happens and how to boost productivity
✅ Use conflict resolution techniques like negotiation, mediation, and compromise to solve issues and promote teamwork
👥 Who Is This Course For?
This course is ideal for:
- Supervisors and team leaders
- New or aspiring managers
- Anyone in charge of resolving conflict and improving workplace dynamics
It’s great for personal development or team-wide rollout to encourage consistent and effective problem-solving across your organisation.
Course Modules
| Module No. | Module Name | Pass Mark |
| 1️ | Introduction and People Problems | 70% |
| 2️ | Problems With Tasks | 70% |
| 3️ | Successful Resolutions | 70% |
🌟 Why Take This Course?
🛠 Learn how to tackle workplace conflict with confidence
📈 Boost productivity by resolving issues before they escalate
💡 Build better communication, collaboration, and decision-making
📄 CPD certified – great for your professional record
Further Progression
📘 Continue your learning with:
- Developing Teamwork – Build resilient and motivated teams
- Managing Meetings – Ensure productive and goal-driven meetings
- Explore our full range of Business Skills courses for more growth!
🖥️ System Requirements
- Updated web browser
- Up-to-date video drivers
- 1GB+ RAM
- Broadband internet (3Mb+)
